Privacy Policy BonaFide Dog Academy LLC respects and protects the privacy of all of our customers and students. The information you provide to BonaFide to make purchases or sign up for training classes is not provided to any third party for any reason. BonaFide does occasionally contact our customers and students directly via email to provide information about upcoming classes and products that may be of interest. If you do not wish to receive any future information from BonaFide, you may contact us directly at info@bonafidedogacademy.com or you may use the opt out feature contained in the email. Refund Policy Edible items and dog toys purchased in the BonaFide ProShop are nonreturnable, except for warranty-covered toys that are damaged which may be exchanged for the same toy with a receipt. Other items purchased in the BonaFide ProShop may be returned in new, resaleable condition within 10 days of purchase for refund or exchange. Training class registration fees will be refunded in full if a cancellation request is made at least seven (7) days prior to the start of the class session. Fees for cancellation requests made less than seven days prior to the start of a class may be applied to another class taken within six (6) months of the original class session. Cancellations made after the class session begins are non-refundable. Individual classes within a session missed by the student are not refundable. Site Security Policy BonaFide Dog Academy LLC is using an SSLA Secured 128-bit method for the transmission of payment information to insure the integrity and security of any information collected through its website.